Fuck the customer hat is for:

• customer-facing teams with internal monologues
• support people who have seen too much
• consultants smiling through impossible requests
• operators handling clients who discover urgency at 4:59
• friends who understand that service work builds character damage

The Fuck the customer hat is obviously not your official brand policy. It is the private Slack thought turned into a hat for people who have handled one too many “just checking in” messages.

Wear it off duty, keep it away from client calls, and let it represent the part of you HR will never document.

Orders are typically processed within 1-3 business days. Once your order has been processed and shipped, you’ll receive a confirmation email containing your tracking number. You can use this number to track the status of your shipment.

Delivery times vary based on your location, but generally fall within the following ranges:

• US deliveries: 2-7 business days
• EU deliveries: 3-10 business days
• International deliveries: 5-20 business days

Please note that these are estimates, and factors like customs processing, local holidays, or unforeseen delays may affect the delivery time.

For faster service, we also offer Express 2-day delivery across the US (excluding Alaska and Hawaii) for all t-shirts.

Care instructions: Use warm water and dish soap and clean spots off your hat. It's not necessary to soak the whole item. For hard to clean spots use a soft bristled brush.

Product information: OTTO Cap 18-253, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC

EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY